CD Read/Write Function in Certain Computer Drive Models

Notice issued 6th September 2007

We would like to inform you of a potential service issue with the following Pioneer computer drive models:

• DVR-112
• DVR-112BK
• DVR-112D
• DVR-112DBK
• DVR-112DSV

The issue occurs only under limited environmental and use conditions that are not typical for most end users, so we anticipates that most users will not be affected.

Important: If you are not experiencing any issues currently (as described below), then there is no need to take any immediate action. Please note: The potential service issue does not pose any health or safety risk.

We are aware of a potential issue with the above drives’ CD (not DVD) read/write capability. Under certain environmental and heavy use conditions, the above drives may become unable to read and/or write to CDs.

To address this issue, for any of the above drive models that become unable to read and/or write to CDs, we encourage you to contact your original “Place of Purchase”, who will then provide a replacement unit (which may be a newer model number) subject to the terms and conditions of our standard limited warranty (excluding duration).

Again, we anticipate that most drives will not be affected. However, if your DVR-112, DVR-112BK, DVR-112D, DVR-112DBK or DVR-112DSV drive becomes unable to read and/or write to CDs, then we kindly request for you to contact your original place of purchase.

Please do not return your drive to your original place of purchase without firstly obtaining their authorisation.

We apologise for any inconvenience this may cause and thank you for your understanding and cooperation.