FAQ - Car Audio

When I have an incoming call, the name of the caller does not always appear on the screen of my car stereo?

Our units compare the incoming telephone call with the telephone numbers in his memory. If these match, the unit shows the name stored in the phone book.

Problems that can cause no name coming on the screen:
- Contact information of the caller is not in the headunit. (It's not because a contact is in the cellphone, that it is present in the headunit).
- The incoming call could be +32 477 ... whereas the number in memory is just 0032477... or 0477...
- The same name is stored twice in the headunit memory.
- CLI (Call line identification) should be enabled on the phone in order to receive the phone number.
- A person is calling from a private number. (CLI= disabled)

Phone numbers should be transfered with country prefix. Always send a card instead of a phone number, e.g.: +3235688706

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